Welcome to Sylvia Connect. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services globally.

Information We Collect

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Order details and preferences

We also collect non-personal information such as browser type, IP address, and device information for analytics and to improve your experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Communicate with you about products, offers, or updates
  • Ensure the security of our services

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as shipping partners or payment processors, under strict confidentiality agreements.

Your Privacy Choices

You can:

  • Opt out of receiving promotional emails by clicking the unsubscribe link in any of our emails or by contacting us at [email protected]
  • Request access, correction, or deletion of your personal data by reaching out to us via email

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.

International Users

By accessing our services from outside your home country, you acknowledge that your data may be transferred to and processed in countries where data protection laws may differ. We take steps to ensure that your data is treated securely and in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]