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Sylvia Connect
Home / Shipping Policy

Shipping Policy

At Sylvia Connect, we are committed to delivering your tech gadgets quickly and securely, no matter where you are in the world.

Order Processing

  • All orders are processed within 1 to 2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Method

We partner with trusted logistics and courier services to ensure your package arrives safely and in good condition. A tracking number will be provided via email once your order has been dispatched.

Delivery Confirmation

Customers will receive a confirmation email once their order has shipped. This email will include a tracking number and a link to track the status of the shipment.

Shipping Fees

Shipping fees are calculated at checkout based on your location and the weight of your order.

Order Issues

If you experience any issues with your order (damaged items or wrong products), please contact us within 3 days of delivery at [email protected]. Be sure to include your order number and a photo of the issue.

Availability

Monday-Sunday
09:00 - 18:00 (GMT +2)

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